Frequently Asked Questions
Find answers to common questions about our collections and services
How do I determine my size?
Please refer to our comprehensive Size Guide located on each product page. We provide measurements in both inches and centimeters to ensure the perfect fit.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
At bloom, we are committed to ethical fashion. 70% of our current collection is made from organic or recycled materials, and we aim for 100% by 2025.
How should I care for my bloom garments?
Care instructions are printed on the internal label of each garment. Generally, we recommend cold washes and air drying to preserve fabric integrity.
Do you restock items that are sold out?
We frequently restock our core essentials. For seasonal pieces, you can sign up for 'Back in Stock' notifications on the specific product page.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your data. We support secure payments via major credit cards, PayPal, and Apple Pay.